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We hope you'll enjoy using be.Macmillan. We know you sometimes need a little help, particularly getting set up so below are some of the issues that might come up and what to do about them.
be.Macmillan is part of a wider gateway to Macmillan online services. To register on be.Macmillan you first register with My Macmillan and then you add be.Macmillan to your account.
If you have a problem registering or logging in to My Macmillan please email email@example.com.
If you have a problem registering or logging in as a member of Macmillan staff or a Macmillan professional please email firstname.lastname@example.org.
Please see the following guidance on registering.
Some of our products have quantity restrictions on them. These have been put in place to try and ensure that our stock levels don't run out at short notice.
If you do want to order larger quantities of cancer information than we suggest, there is a request form attached to each product. Please fill it in. It sends an email to Macmillan requesting your order. You don't need to contact us. Unless we need to contact you to clarify any details about your order, it will be processed and you should receive your goods within the next 5 working days.
Creating items in the Make section or any other issues with information orders, please email email@example.com
Contact the Fundraising Support Centre on 0300 1000 200 or email firstname.lastname@example.org
If you still can't find what you're looking for, please email email@example.com and we'll do our best to help.
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For answers, support or just a chat, call the Macmillan Support Line free (Monday to Friday, 9am-8pm)
We couldn't provide our vital services without you. Donate now and help us to make a real difference to people living with cancer.
Any questions? The be.Macmillan team would love to hear from you firstname.lastname@example.org
For support on living with cancer, plus ways to get involved, please visit
Any questions? The be.Macmillan team would love to hear from you: email@example.com
For support on living with cancer, plus ways to get involved, please visit: www.macmillan.org.uk
Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). A company limited by guarantee, registered in England and Wales company number 2400969. Isle of Man company number 4694F. Registered office: 89 Albert Embankment, London SE1 7UQ.